Enterprise Systems and Information Management
Contemporary organizations critically rely on enterprise systems to support their business processes. In this course, students learn to analyze work systems in organizations and to identify ways for improving them. Students acquire these skills by analyzing a real-world work system and by gaining hands-on experience suggesting requirements for a sociotechnical system that supports the work system.
The objectives of the course are to enable the student to analyse enterprise-level work systems (including activities and processes, the information involved in them, and types of enterprise software that support information management) and to help firms select and design enterprise systems to improve information management at an enterprise level.
Information management plays a key role in shaping business processes and organisational performance. Key challenges relate to how to capture, store and share information between the involved actors and across organisational boundaries. The ultimate goal is to provide up-to-date, reliable, and readily-available information to support collaboration, decision-making, and provision of quality services and products. A number of different types of enterprise systems are available for these purposes. To this end the course also aims to show how integrated processes create value, and demonstrate how these processes look in an enterprise system through hands-on lab exercises using any available ERP-frameworks.
Formal prerequisitesThis course is part of the third semester in the bachelor's degree in Global Business Informatics.
Intended learning outcomes
After the course, the student should be able to:
- Explain core concepts covered in the course; Enterprise Systems, Information Management, Integrated business processes, Business Intelligence, and Work Systems
- Describe different types of enterprise systems and explain their role in supporting information management
- Describe existing work systems using a variety of modelling techniques such as entity relationship models
- Analyse weaknesses and identify potentials for improvement in work systems
- Design basic enterprise software by configuring its major building blocks, such as data model and workflows
- Explain the challenges of implementing Enterprise Systems especially defining categories (data definitions) for integrated business processes
- Conduct project work following academic standards taught in the course
- Develop an appropriate research design for the project work reflecting upon different options and qualifying their decisions
- Analyze information and information process requirements in specific business process contexts focusing on how to support collaboration, decision-making, and provision of quality services and products. The result should be presented as a requirements specification
- Relate identified information processing requirements to different options for designing IT support and analyse the relative strengths of these options
- Create decision support to help businesses select appropriate systems solutions
- Reflect upon the project work; research design, process, result, learning ect.
Ordinary examExam type:
B: Oral exam, external (7-trinsskala)