IT Governance & Quality Management (Spring 2024)

Abstract

The course will provide an understanding of how to analyze an organization's IT Governance & Quality Management (IT governance) and how to restructure the organization's IT governance so that it is in line with the organization's IT strategy.

Description

IT governance ensure the effective and efficient use of IT in enabling an organization to achieve its goals. IT governance is the process by which organizations ensure the effective evaluation, selection, prioritization, and funding of competing IT investments; oversee their implementation; and extract (measurable) business benefits.

The student will gain an understanding of how to analyze the organization's current IT governance and how to restructure it for a better organization's fit.

In addition to this, the student will get an understanding of how IT fits into the greater scope of the organisation.

Several perspectives related to IT Governance & Quality Management will be presented to allow the student to adapt his/her point of view to a particular situation. theories will be presented and discussed related to both the public and private sector. This will include:

• Architecture Governance (Enterprise Architecture)
  
• Knowledge Management
  
• System Thinking
  
• Portfolio Management 
  

Formal prerequisites

Students should be able to:

- formulate research questions
- search for and cite literature
- perform a theory-based analysis

Intended learning outcomes

After the course, the student should be able to:

• Describe IT governance control structures and mechanisms in a company
• Explain the value of IT governance
• Describe industry standards for IT process models (e.g. CoBIT)
• Analyse the contents of IT-governance and quality related standards and compliance requirements
• Recommend an IT governance setup for a given situation

Learning activities

The course is organized around lectures and group exercises. The group exercises consist of real-life cases where key issues of IT Governance & Quality Management are presented, analysed and discussed in relation to the lectures and the readings. The aim of the exercises is to train the identification, analysis and critical reflections about the themes of the course. Readings are required for the preparation of the lectures and group exercises. 

Course literature

The course literature is published in the course page in LearnIT.

Student Activity Budget

Estimated distribution of learning activities for the typical student

• Preparation for lectures and exercises: 25%
• Lectures: 25%
• Exercises: 25%
• Exam with preparation: 25%

Ordinary exam

Exam type:
D: Submission of written work with following oral, External (7-point scale)
Exam variation:
D22: Submission with following oral exam supplemented by the submission.

reexam

Exam type:
D: Submission of written work with following oral, External (7-point scale)
Exam variation:
D22: Submission with following oral exam supplemented by the submission.

Time and date

Extraordinary exam - submissio Tue, 28 May 2024, 08:00 - 14:00
Ordinary Exam Tue, 11 June 2024, 09:00 - 18:00
Ordinary Exam Wed, 12 June 2024, 09:00 - 18:00
Ordinary Exam Thu, 13 June 2024, 09:00 - 18:00
Ordinary Exam Fri, 14 June 2024, 09:00 - 18:00
Reexam - submission Wed, 24 July 2024, 08:00 - 14:00
Reexam Fri, 16 Aug 2024, 09:00 - 21:00