Preliminary public information for, subject to change:
Preliminary info last published 18/03-19

IT Enabled Process Improvement

Course info
Language:
English
ECTS points:
15
Course code:
2012002U
Offered to guest students:
yes
Offered as a single subject:
yes
Price (single subject):
21250 DKK (incl. vat)
Programme
Level:
Bachelor
Programme:
Bachelor of Science in Global Business Informatics
Staff
Course semester
Semester
Forår 2020
Start
27 January 2020
End
31 August 2020
Abbreviation
20201
Exam
Abstract

The students will learn theoretical foundations of IT-enabled process improvement and apply these to a real life practical context by working with an organisation.

Description

Continuously improving and innovating organizational processes is considered essential for organizational survival. Accordingly, many frameworks and theoretical perspectives exist for approaching such improvement initiatives.

After the course the students should be able to: 

  • Explain the aim and content of the different theoretical perspectives on process improvement taught in the course. 
  • Reflect on similarities and differences for the different theoretical perspectives on process improvement and the effect it may have when conducting process improvement in an organizational context. 

In addition the students have to demonstrate (as part of the project work) that they can: 

  • Develop an appropriate research design for an improvement project in a specific organisational context reflecting upon different options and qualifying their decisions 
  • Define a relevant and adequate problem definition for an improvement initiative in a specific organisational context involving relevant stakeholders 
  • Facilitate/conduct an ample analyse of the current situation in a specific organisational context as a basis for suggesting actual improvements 
  • Develop and justify a plan/solution for an improvement initiative in a specific organisational context involving relevant stakeholders 
  • Perform an executive presentation of the result of their project work
  • Reflect upon the project work; research design, process, result, learning etc.

In this course, the students will learn about five approaches: 

  • Design Thinking 
  • Lean
  • Capability Maturity Model Integration (CMMI)
  • Six Sigma
  • and Soft Systems Methodology

Intended learning outcomes

After the course, the student should be able to:

  • Explain the aim and content of the different theoretical perspectives on process improvement taught in the course
  • Reflect on similarities and differences for the different theoretical perspectives on process improvement and the effect it may have when conducting process improvement in an organizational context
  • Develop an appropriate research design for an improvement project in a specific organisational context reflecting upon different options and qualifying their decisions
  • Define a relevant and adequate problem definition for an improvement initiative in a specific organisational context involving relevant stakeholders
  • Facilitate/conduct an ample analyse of the current situation in a specific organisational context as a basis for suggesting actual improvements
  • Develop and justify a plan/solution for an improvement initiative in a specific organisational context involving relevant stakeholders
  • Perform an executive presentation of the result of their project work
  • Reflect upon the project work; research design, process, result, learning ect.
Ordinary exam
Exam type:
D: Written report with oral defence, external (7-trinsskala)
Exam variation:
D2G: Submission of written work for groups with following oral exam supplemented by the work submitted. The group has a shared responsibility for the content of the report.
Exam description:

The submission is drafted by groups of 4-5 students. 
A report should be approximately 15 pages plus 2 pages per student, not incl. the first student. I.e.: four students 21 pages, five students 23 pages. 

The oral exam consists of a joint presentation by the group lasting 15 minutes followed by an individual exam of 20 minutes. 

Each student will receive one grade based on the project report and the individual oral exam in which the student defends the report and engages in discussion of the readings related to the course. 

Form of group exam: Mixed exam 1 
See Study Guide -> Exams -> Course Exams -> Exam Forms for more information.