IT and Business Process Modelling
AbstractThe students will learn techniques for identifying and modelling flexible business processes and workflows using state-of-the-art cloud-based design and simulation tools.
Digitalisation of business processes and workflows supported by so-called BPM and process-aware information systems is being pushed forward both in public and private businesses as a means to improve both efficiency and quality of services offered to citizens and customers.
The course will introduce the student to techniques for identifying and modelling flexible business processes and workflows using state-of-the-art cloud-based design and simulation tools for constraint-based process modelling (dcrgraphs.net) as well as BPMN process modelling (signavio.com) and System Dynamics (Vensim PLE).
A special emphasis will be on the ability to capture rules and dependencies between activities using constraint-based models and on this basis generate possible business processes fulfilling the dependencies.The course will cover:
- Process identification and elicitation
- Basic Business Process Modelling Notation (BPMN)
- Basic declarative constraint-based modelling (DCR)
- Fundamental system dynamics modelling (SD)
- Evaluation of business process modelling notations
There are no formal prerequisites, but basic algebra and some knowledge of basic mathematical equations and logic will be necessary.
Intended learning outcomes
After the course, the student should be able to:
- Identify and elicit information about business processes
- Apply the core primitives of the Business Process Modelling and Notation (BPMN) 2.0 standard for describing business processes
- Apply a declarative constraint-based process modelling notation for describing flexible business and workflow processes (DCR Graphs)
- Apply a systems feedback-based process modelling notation for describing complex business and workflow dynamics (System Dynamics)
- Compare and relate BPM to DCR Graphs and System Dynamics and reflect on its relevance and implications for specific business processes
Ordinary examExam type:
D: Submission of written work with following oral, External (7-point scale)
D2G: Submission for groups with following oral exam supplemented by the submission. Shared responsibility for the report.