Kursusnavn (dansk): | IT Governance & Quality Management |
Kursusnavn (engelsk): | IT Governance & Quality Management |
Semester: | Forår 2013 |
Udbydes under: | Bachelor i global virksomhedsinformatik (bgbi) |
Omfang i ECTS: | 7,50 |
Kursussprog: | Engelsk |
Kursushjemmeside: | https://learnit.itu.dk |
Min. antal deltagere: | 12 |
Forventet antal deltagere: | 70 |
Maks. antal deltagere: | 80 |
Formelle forudsætninger: | This course is part of the sixth semester in the bachelor’s degree in Global Business Informatics. |
Læringsmål: | After the course the student should be able to:
• Describe IT governance control structures and mechanisms in a company
• Describe quality management structures and mechanisms in a company
• Explain the value of IT governance and quality management
• Describe industry standards for IT process models (e.g. CoBIT and ITIL) and development and test of IT systems (e.g. Agile, V-model)
• Analyze the contents of quality related standards and compliance requirements. Reflect on the significance of quality standards and compliance requirements.
• Recommend an IT governance setup for a given situation
• Recommend an quality management approach in a given situation |
Fagligt indhold: | The development of IT support for business processes requires IT management structures, independent of whether the system is purchased as COTS or developed for a specific purpose.
The students will be made aware of the impact of management structures on business processes, especially in a global context.
Service Management will be an important part of the course based on CoBIT and ITIL frameworks.
Quality Management for IT will be part of the course. |
Læringsaktiviteter: | 12 forelæsningsgange The course is generally based on discussions, based on lectures and case presentations.
Synopsis must be handed in on 15 May 2013 |
Obligatoriske aktivititer: | Der er ingen obligatoriske aktiviteter. Vær venlig KUN at ændre denne tekst når der er obligatoriske aktiviteter./ There are no mandatory activities. Please, change this text ONLY when there are mandatory activities. |
Eksamensform og -beskrivelse: | X. experimental examination form (7-scale; external exam), 7-trins-skala, Ekstern censur .
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Litteratur udover forskningsartikler: | Peter Weill, Jeanne W. Ross (2004): IT Governance:
How Top Performers Manage It Decision Rights for Superior Results.
Harvard Business Press.
+ compendium |
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