After the course, the student should be able to:

The course provides students with an understanding of global collaborative and mediated practices. Moreover, students get to experience and analyze the role of cultural issues in the context of global collaboration.

During the course students work with the following themes:
- what is globalization?
- the role of culture in global collaborative processes
- the role of technology in global collaborative processes
- doing globalization

The course is organized around lectures, group work, virtual team work, written assignments and portfolio and teleconference.
Virtual teams will be formed with students doing the course Global Enterprise Systems at Syracuse University, New York. This teamwork will be part of students’ practical experience with distributed collaboration and communication.
Preparation for each time: Readings and commenting on portfolio of one other group.

The students are evaluated on the basis of a portfolio that each students builds up during the course of the semester. Towards the end of the course the portfolio is turned into a written exam to be handed in on the 12/12.  

TEXT BOOK

Newell, Sue, Maxine Robertson, Harry Scarbrough & Jacky Swan (2002). Managing Knowledge Work. London: Palgrave.

CONTENT

Friedman, Thomas L. (2005) The Earth is Flat: A Brief History of the Globalized World in the Twenty-First Century, London: Penguin Books, pp. 3-48.

O'Leary, Michael Boyer, Wanda J. Orlikowski, and JoAnne Yates. 2001. "Managing by Canoeing Around: Lessons from the Hudson's Bay Company." Knowledge Directions 3(1):26-37.

Guillen, M. 2001. "Is Globalization Civilizing, Destructive, or Feeble? A critique of Five Key Debates in the Social Science LIterature." Annual Review of Sociology 27:235–60.

Carmel, Erran. 2006. "Building Your Information Sys tems from the Other Side of The World: How Infosys Manages Time Zone Differences." MIS Quarterly Executive 5(1):43-53.

Boden, A.,Nett, B. & Volker, W. (2009). Trust and Social Capital: Revisiting an Offshoring Failure Story of a Small German Software Company. Proc. European Conference Computer Supported Cooperative Work (ECSCW´09), Vienna, Austria, September 7-11 2009.

Nohria, Nitin. 2005. "Feed R&D - or Farm It Out?" Harvard Business Review July-August.

Sallaz, Jeffrey J. 2004. “Manufacturing Concessions: Attritionary Outsourcing at GM’s Lordstown Assembly Plant.” Work, Employment and Society 18(4): 687-708.

Gerard Fink interviews Geert Hofstede”. European Journal of International Management, vol. 1. Nos. ½, pp. 14-22.

Baskerville, R.F. (2003). “Hofstede Never Studied Culture”, Accounting, Organizations and Society, Vol. 28, No. 1, pp. 1-14.

Geertz, Clifford, 1972. “Description: Toward an Interpretive Theory of Culture”. In The Interpretation of Cultures. Cambridge, MA: Basic Books, pp. 3-30.

Tsing, Anna. 2005. “Introduction” Friction: An Ethnography of Global Connection. Princeton, NJ: Princeton University Press, pp. 1-18.

Law, John (1997) “The Manager and His Powers”. Available at
http://www.lancs.ac.uk/fass/sociology/papers/law-manager-and-his-powers.pdf.

Dale, Karen (2005) “Building a Social Materiality: Spatial and Embedded Politics in Organizational Control.” Organization 12(5): 649-78.

Siebdrat, F., M. Hoegl, and H. Ernst. 2009. "How to Manage Virtual Teams." MIT Sloan Management Review 50(4):63-68.

Kirkman, Bradley, Benson Rosen, Christina Gibson, Paul Tesluk, and Simon McPherson. 2002. "Five challenges to virtual team success: Lessons from Sabre, Inc." Academy of Management Executive 16(3):67-78.

Orlikowski, Wanda J. 1993. "Learning from notes: Organizational issues in groupware implementation." The Information Society 9(3): 237-50.

McAfee, A. 2006. "Enterprise 2.0: The Dawn of Emergent Collaboration." Sloan Management Review 47(3):21-28.

Girard, Monique and David Stark (2005) “Hierarchies of Value: Distributing intelligence and Organizing Diversity in a New Media Start-Up.” In Aihwa Ong and Stephen Collier (eds.) Global Assemblages: Technology, Politics, and Ethics as Anthropological Problems. London: Blackwell, pp. 293-320.

Cabrera, Angel. and Elizabeth F. Cabrera (2002). "Knowledge-Sharing Dilemmas." Organization Studies 23(5): 687-710.

Wasko, MM, and Samer Faraj. 2005. "Why Should I Share? Examining social capital and knowledge contribution in electronic networks of practice." MIS Quarterly 29(1):35-57.

Duguid, Paul. 2005. "“The Art of Knowing”: Social and Tacit Dimensions of Knowledge and the Limits of the Community of Practice." The Information Society 21:109–18.

The Economist (2010). The Data Deluge.

Turnbull D. (2000). Masons, Tricksters and Cartographers: Comparative Studies in the Sociology of Scientific and Indigenous Knowledge (Studies in the History of Science, Technology & Medicine). Taylor & Francis. pp. 131-160.

Katrina Petersen (2011). “Mapping Disaster: Tracing the 2007 San Diego Wildfires as Distributed Practice”. Encounters. Pp. 43-78.

Rose C. 2010. How to Win Campaigns: Communications for Change. Routledge Chp 1, 4 & 6.