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Kursusbeskrivelse
Kursusnavn (dansk):KMO, Managing knowledge in organizations 
Kursusnavn (engelsk):KMO, Managing Knowledge in Organizations 
Semester:Efterår 2005 
Udbydes under:cand. it, softwareudvikling (swu) 
Omfang i ECTS:7,50 
Kursussprog:Dansk 
Kursushjemmeside:https://learnit.itu.dk 
Min. antal deltagere:0 
Forventet antal deltagere:3 
Maks. antal deltagere:3 
Formelle forudsætninger:Please notice. It has finally been decided, that this course is held in Danish. The course corresponds to the EBUSS-course "B9 - Knowledge Management" held in English.

The course on DØK second semester in IT innovation provides the basic foundation for participation in this course. In the IT innovation course the students have been given a basic introduction to the concepts of e.g. knowledge, knowledge intensive organizations and the issues of knowledge creation and learning.
In this course we take a broader view of knowledge management as a business process that applies to traditional as well as knowledge intensive organizations. The focus for the course is therefore not solely on knowledge creation and innovation but also on knowledge mobilization and transfer of knowledge.
The students will be asked to (critically) reflect upon and use the concepts of knowledge and management by actively participating in the discussion of cases.
And finally the course will emphasize the role of IT in supporting knowledge management strategies and provide specific examples of the challenges for designing and implementing IT knowledge management solutions.
 
Læringsmål: Managing knowledge is a major concern for organizations today. Whether knowledge is understood as a resource or a process, it is generally accepted that organizations should spend resources on managing existing knowledge and creating new knowledge in order to stay competitive. Knowledge intensive organizations are emphasized as crucial for the continuous development of society as we loose low skill jobs to countries with lower wages on labor. This course focuses on how managers can best leverage the knowledge base of their organizations to build competitive advantages for their firms.
The course will enable the students to identify and create strategies for knowledge management with regards to organizations? different economic models, organizational structure, culture and processes. Furthermore the course will enable the students to consider design and implementation issues including the use of (as well as the limitations of) IT systems and the interaction between IT and other organizational support for knowledge management in the form of cultural and structural initiatives.
 
Fagligt indhold: The course will be structured in four modules:
A: Introduction and conceptualization
? What is knowledge?
? What is management?
? Why is it important to manage knowledge
? Can knowledge be managed?
? Management fads and fashions.

B: Organizing Knowledge
? Knowledge processes (sharing and creation)
? Exploitation and Exploration, Organizational Learning
? Best practices, core competence, and dynamic capabilities
? Economics of knowledge reuse (and scale)
? Economics of knowledge creation (innovation)
? How can knowledge be measured (intellectual capital)

C: Strategies for managing knowledge
? Introduction to different strategies.
? What are the concerns when choosing a strategy?
? What influences the choice of strategy?
? What are the organizational barriers to knowledge management?

D: IT Support
? How can IT support knowledge management
? Linking together the distributed organization
? Virtual communities
? Repositories and Document management
? What are the limitations of IT in KM?
? How can a KM solution successfully integrate IT and cultural or structural initiatives?

 
Læringsaktiviteter:

Learning is based on academic texts as well as case studies and proceeds by blending theoretical insights with practical application. Guests who work with the management of knowledge will participate in the course and facilitate discussions on the practice of knowledge management.

Work required by students
1. Student groups (max 4 persons) are required to hand in answers to key questions in written form three times during the course (max 1 page)
2. Student groups are also responsible to prepare and steer a discussion of a relevant topic (provided by the teacher) for one assigned class.
3. An individual oral exam will be based on a synopsis (academic writing guidelines to be made available on DIVE) based on the readings from the syllabus.

Expected use of student hours on the various activities in the course (approx.)
? Lectures (10*3) = 30
? Lecture Preparation (10*9) = 90
? Written assignments (3*4) = 12
? Class discussion (1*12) = 12
? Final Synopsis (1*45) = 45
? Exam preparation and exam = 35

English or Danish (depends on the language of the participants)

Note!! CBS course - further on CBS homepage

This is a course of exchange, where MSc-students can sign up. Interested Master, Diploma or single subject students have to sign up at DØK's student administration office, CBS.

Please notice, that the course takes place at CBS. The exact time of day etc. might be different from the below mentioned. 

Eksamensform og -beskrivelse:X. experimental examination form (7-scale; external exam), 13-skala, Ekstern censur

 

Litteratur udover forskningsartikler: Book:
Newell, S., M. Robertson, et al. (2002). Managing Knowledge Work.

Articles:
Abrahamson, E. and G. Fairchild (1999). "Management Fashion: Lifecycles, Triggers, and Collective Learning Processes." Administrative Science Quarterly 44: 708-740.
Alavi, M. and A. Tiwana (2003). Knowledge Management: The Information Technology Dimension. Organizational Learning and Knowledge Management. M. Easterby-Smith and M. A. Lyles, Blackwell: 104-121.
Bontis, N. (2001). "CKO Wanted - Evangelical Skills Necessary: A Review of the Chief Knowledge Officer Position." Knowledge and Process Management 8(1): 29-38.
Hansen, M. T., N. Nohria, et al. (1999). "What's Your Strategy for Managing Knowledge?" Harvard Business Review 77(2): 108-116.
Hayes, N. and G. Walsham (2003). Knowledge Sharing and ICTs: A Relational Perspective. Handbook of Organizational Learning and Knowledge Management. M. Easterby-Smith and M. A. Lyles, Blackwell: 54-77.
McDermott, R. (1999). "Why Information Technology Inspired but Cannot Deliver: Knowledge Management." California Management Review 41(4): 103-117.
Scarbrough, H. and J. Swan (2003). Discourses of Knowledge Management and the Learning Organization: Their Production and Consumption. Handbook of Organisational Learning and Knowledge Management. M. Easterby-Smith and M. A. Lyles, Blackwell Publishing.
Spender, J.-C. and R. M. Grant (1996). "Knowledge and the Firm: Overview." Strategic Management Journal 17(Summer Special Issue): 5-9.
Szulanski, G. and S. Winter (2002). "Getting It Right the Second Time." Harvard Business Review 80(1): 62-69.


 
 
Afholdelse (tid og sted)
Kurset afholdes på følgende tid og sted:
UgedagTidspunktForelæsning/ØvelserStedLokale
Tirsdag 09.00-12.00 Forelæsning CBS The course starts at 9.15