The course will consist of both lectures and exercise sessions. The lectures focus on theoretical concepts from the information systems domain. The concepts will help students to reflect on current topics in the service sector. In the exercise sessions, students will work in groups, discussing and analyzing course relevant topics and also relate them to their personal experiences in their modern IT-based working environments.
Individual oral examination without preparation time (B22).
Duration of exam: 20 minutes per student incl. assessment and feedback.