| Kursusnavn (dansk): | Service Design |
| Kursusnavn (engelsk): | Service Design |
| Semester: | Efterår 2013 |
| Udbydes under: | cand.it., digital design og kommunikation (ddk) |
| Omfang i ECTS: | 15,00 |
| Kursussprog: | Dansk |
| Kursushjemmeside: | https://learnit.itu.dk |
| Min. antal deltagere: | 12 |
| Forventet antal deltagere: | 30 |
| Maks. antal deltagere: | 45 |
| Formelle forudsætninger: | This course is the second part of the specialization 'Service Design'.
In order to participate in this course you must have attended the first part of the specialization in Service Design (Introduction to Service Design).
Students are required to read and speak English due to English literature used in the course and one of the tutors will teach in English. |
| Læringsmål: | By the end of this course, you must be able to present that you can:
A. Apply design methods in order to create valuable service applications and solutions;
B. Reflect and critically assess the field of Service Design;
C. Reflect and discuss User Experience and user-friendliness in service design contexts;
D. Critically analyse products, projects and services within the field;
E. Develop and present project using the design methods learned throughout the course
F. Document and present the whole project process;
G. Reflect over process with the support of the literature seen in the course. |
| Fagligt indhold: | A hands-on approach to service design. This course will allow the students to apply design methods in order to evaluate currents services as well as create new ones. The course is case based, meaning the students are expected to develop and showcase distinct projects throughout the semester in order to deepen their knowledge of the discipline. |
| Læringsaktiviteter: | 14 ugers undervisning bestående af forelæsninger, øvelser og vejledning It is expected that the students participate actively in the classes, projects and group work carried out throughout the course. The course also has a blog, which is used as a place for discussion and opportunity for sharing relevant content related to the class. |
| Obligatoriske aktivititer: | There will be at least 3 mandatory activities throughout the course. |
| Eksamensform og -beskrivelse: | X. experimental examination form (7-scale; external exam), 7-trins-skala, Ekstern censur Lecture based supplemented with project work. The grade assessment has two parts (hand-in and oral), a single grade is given based on the combined overall performance of the student.
The duration of the oral examination is max 40 minutes per examinee (incl. any group presentation and grade assessment).
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| Litteratur udover forskningsartikler: | . |
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Kursusoversigt